If your Recruiter Search is not loading or bringing 0 results, there are few things you need to know to solve this issue👇

  1. Expandi only supports Recruiter Lite, not Recruiter.

  2. On LinkedIn, you have an active Recruiter Lite subscription.

  3. Please make sure you have 2FA turned ON.

  4. Unfortunately, you can not be logged in to Recruiter Lite at the same time from two devices (including phone, tablet, laptop, etc.) Please remember that Expandi works as a person logging a session.

    Once you created your Recruiter Lite search on LinkedIn and you copied the search, please log out of Recruiter Lite and then you can add a link to Expandi and click search. Please note, that if you simply close the window, that will not work as you need to log out.

  5. Please try to use Recruiter Lite search only on your account, not on other people's accounts because you will need access to their email to receive a PIN.

❗️If you have followed all the steps and Recruiter Search is still not working, please contact our support team❗️

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